FAQs
[shipping]
you will receive a tracking number when your product is shipped. each product has different ship date estimates in that items description. if you have any changes to your order (address, qty, size, etc) please contact info@wunder.world immediately and make sure to include your order number. we will only be able to make changes before your order is shipped. orders shipped to the address provided are the customer's responsibility.
[international]
shipment of international orders may typically take an additional 7-21 days to be delivered on top of standard transit. please note that addresses outside the united states may have additional handling fees. you are responsible for any and all import taxes, tariffs, and duties which may be levied by your customs or government or other authority upon any parcel we send to you. international shipments may be subject to customs inspections or delays beyond our control.
[returns]
all sales are final. we are able to offer size exchanges within 7 days of delivery. if you are not satisfied with your order in any way, please contact info@wunder.world immediately with your order number and issue. we will not accept any worn or damaged merchandise. customers are responsible for return shipping costs on size exchanges. we do not provide prepaid return labels unless the issue is due to an error on our end.
[care instructions]
all items are made with 100% cotton unless otherwise specified in the item's description. to ensure the longevity of your items, we recommend the following care instructions for clothing items:
- turn inside out and machine wash warm
- tumble dry low
- do not bleach (or used added chemicals) or iron on decoration